Refund policy

Refund Policy

We want you to be completely happy with your purchase. If you're not satisfied, here's how we can help:

Returns We accept return requests within 30 days of delivery. Items must be unused and in their original packaging. To start a return, please contact us at [your email address].

Refunds Once your return is received and inspected, we'll notify you of the outcome. Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items If your item arrives damaged or you received the wrong product, please contact us within 7 days of delivery with a photo and we'll arrange a replacement or full refund at no cost to you.

Shipping Costs Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Processing Times As we work with international suppliers, please allow 2–4 weeks for delivery before contacting us about a missing order.